Lai Company Training and Development Program Report (Assessment)

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Lai Company Training and Development Program Report (Assessment)
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Introduction

Developing a training program requires creation of relevant objectives and realistic budget. Thus, this reflective treatise attempts to present a comprehensive training program for Lai Company focusing on team building and sales techniques for thirty participants to be held at Ramada Palace Hotel than is located 30 miles from the company’s headquarters.

Delivery mode

The program will be delivered via power point presentation.

Duration of the Training

The training program will take two days. The first day training will be on personal development while the second day on teamwork and sales skills.

Target Audience

The target audience for the training program is thirty employees of the company. There will be 6 females, 20 males, and 4 experts in the program.

Learning Objectives

  • Understanding the various sales models and personal etiquette in the field of sales
  • Understanding customer behavior and best approaches in personal sales
  • Proper packaging and presentation of goods that appeal to target customers
  • Understanding detailed network of sales and the best alternatives for penetrating the market
  • Understanding the best practices of team work as a motivation to achieve company targets
  • Understanding the importance of personal commitment in sales

Training Schedule

Period Training Scope Detailed Objectives
Day 1 Personal Sales Skills
  • Understand the need for proper grooming in the field of sales
  • Understand personal motivation and self targets
  • Understand the need for aggressiveness in sales
  • Understand personal etiquette in the field of sales
  • Recognize the impact of self evaluation in networking
  • Understand the impact of product knowledge before embarking on sales
  • Understand the need for proper knowledge of the customer’s attitude and expectation
Day 2 Team work and sales Skills
  • Understand team work and its significance on meeting sales targets
  • Underhand the hierarchy of reporting progress and consulting within the company
  • Evaluate inter and intra personal skills in communication within the team
  • Understand how to manage formal and informal engagements in sales and marketing
  • Understand group motivation and integrity in sales

Time Table for the Training Program

Time Activity Key Learning Points Remarks
Day 1
9.00am – 9.15am
9.15am – 9.45am

9.45am – 11.15am

11.15am – 11.30am

11.30am – 1.00pm

1.00pm – 2.30pm
2.30pm – 4.00pm

4.00pm – 4.20pm
4.20pm – 5.00pm

Welcoming notes
Tag game

Personal Sales Skills

Lunch break
Leverage

Coffee break
Newscast

Introduction

  • Capture attention of participants
  • Develop fun and positive atmosphere
  • Deliver experts’ views on the topic
  • Deliver sales concept
  • personal motivation and self targets
  • Lecture on need for aggressiveness in sales
  • Networking

Problem solving
Personal responsibility
Networking
Recap of the day’s training

Day 2
9.00am – 9.15am
9.15am – 9.45am

9.45am – 11.15am

11.15am – 11.30am

11.30am – 1.00pm

1.00pm – 2.30pm
2.30pm – 4.00pm

4.00pm – 4.20pm
4.20pm – 5.00pm

Welcoming notes
Tag game

Team Work

Lunch break
Leverage

Coffee break
Newscast

Introduction

  • Capture attention of participants
  • Develop fun and positive atmosphere
  • Deliver experts’ views on the topic
  • Understand team work and its significance on meeting sales targets
  • Underhand the hierarchy of reporting progress and consulting within the company

Networking

  • Evaluate inter and intra personal skills in communication within the team
  • Understand how to manage formal and informal engagements in sales and marketing
  • Understand group motivation and integrity in sales
  • aggressiveness in sales
  • Networking

Problem solving
Personal responsibility
Networking
Recap of the day’s training

Location of the Program

The training program will be held at the four stars Ramada Palace Hotel for a period of two days. Each participant will be entitled to three meals for the two days in addition to accommodation.

Budget for the Two Days Event

Item Quantity Cost per person Cost for 30 persons Total Cost
Transportation 1 bus hired 50BD(Two way) 1500BD 1500BD
Meals 3 Meals 200BD 6000BD 6000BD
Training allowance Per participant 50BD 1500BD 1500BD
Training Materials 30 50BD 1500BD 1500BD
Accommodation 30 Rooms 150BD 4500BD 4500BD
Training Personnel
Total
4 Experts 500BD 2000BD 2000BD

17,000BD

Summary of Program Success Evaluation System

Training module Goal setting Feedback Channel Exception Criteria Evaluation Criteria
Empowering employees to participate more in the marketing process Setting relatively hard assignments that are attainable and allowing employees to brainstorm and consult on the same. Establishing a confidential suggestion box for complaints and complements.
Improving on communication network system.
Creating interactive sessions for the workforce
Defining the privacy parameter and expected code of conduct.
Establishing the organization culture and ethics.
Limiting the scope of activities to contain only relevant training
Analyzing feedbacks from suggestion boxes.
Review of performance periodically after every stage of training.
Carrying out random but inclusive sampling using questionnaires
Creating more motivational programs involving team work activities Fixing motivational programs in annual calendar.
Designing awards to be given in the event
Encouraging physical stamina.
Performance comparison between teams.
Defining the scope and making these activities part of performance responsibility
Defining limits for responsive training
Testing team spirit and insight.

Training Action Plan Tabular representation

Training Module Required
Resources
Leadership responsibility Steps taken Barriers Performance Indicators
Empowering employees to participate more in the sales process Outsourced expert.
Training materials.
Group leaders –implementing.
Training manager-evaluation.
Periodic training.
Interactive forums
Educational levels.
Authority and responsibility
Analyzing feedbacks from suggestion boxes
Creating more motivational programs involving team activities Team games
Entire team participation.
Team leaders
Team captains.
Overall captain.
Initiating training goals.
Resource allocation for awards
Convincing the expected participants to embrace the event.
Divergent interest on team building activities
Testing team spirit and insight.

Summary of the Training Program

Self evaluation skills on individual concentration level during training encompass actual and expected outcome. Through designing relevant program training model, concentration evaluation will remained active in developing dependence of interest attached to an activity, creating proactive relationships, and monitoring their interaction with physical aspects of team evaluation.

Eventually, this pays off since that individual will learn to appreciate the essence of learning and need to stay active. Thus, despite training coordination being rated as a high self management assessment strategy, actionable planning is of essence to create solution oriented task and strategy implementation secession for quantifying performance levels.

Since motivation evaluation engages in active process of learning through promotion, facilitation, and rewarding collective learning results, the ideal module for quantifying success will rely on the set objectives.

The three building blocks of motivation evaluation include learning intra personal performance, learning processes, and practices leadership that reinforces performance. These aspects are incorporate in the training program above to be used in team building retreat at Ramada Palace hotel.

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